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The NDIS Code of Conduct

Charter of Participants Rights  

Coast Community Connections commits to:

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  • act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions

  • respect the privacy of people with disability

  • provide supports and services in a safe and competent manner with care and skill

  • act with integrity, honesty, and transparency

  • promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

  • take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability

  • take all reasonable steps to prevent and respond to sexual misconduct.

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How we manage conflicts of interests 

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There are three types of Conflict of Interest: 

  • actual – a direct conflict of interest 

  • perceived – there may appear to be a conflict of interest or  

  • potential – there could be a conflict of interest. 

 

Conflicts of interest can’t always be avoided and do not necessarily represent a problem. However, it is important that they are managed properly so that the Board members and staff are acting in the best interest of Coast Community Connections Ltd, and to protect the business’ reputation. 

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Coast Community Connections Ltd acts with integrity, honesty and transparency and supports participants’ choice and control. This includes disclosing any conflicts of interest – potential, perceived or actual – that may impact how it delivers supports.  

If you have concerns about the NDIS care you are receiving, you can:
• talk to us as your NDIS provider, in the first instance
• complain to the NDIS Quality and Safeguards Commission:

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