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The NDIS Code of Conduct

Charter of Participants Rights  

Coast Community Connections commits to:

  • act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions

  • respect the privacy of people with disability

  • provide supports and services in a safe and competent manner with care and skill

  • act with integrity, honesty, and transparency

  • promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability

  • take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability

  • take all reasonable steps to prevent and respond to sexual misconduct.

How we manage conflicts of interests 

There are three types of Conflict of Interest: 

  • actual – a direct conflict of interest 

  • perceived – there may appear to be a conflict of interest or  

  • potential – there could be a conflict of interest. 


Conflicts of interest can’t always be avoided and do not necessarily represent a problem. However, it is important that they are managed properly so that the Board members and staff are acting in the best interest of Coast Community Connections Ltd, and to protect the business’ reputation. 

Coast Community Connections Ltd acts with integrity, honesty and transparency and supports participants’ choice and control. This includes disclosing any conflicts of interest – potential, perceived or actual – that may impact how it delivers supports.  

If you have concerns about the NDIS care you are receiving, you can:
• talk to us as your NDIS provider, in the first instance
• complain to the NDIS Quality and Safeguards Commission:

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